Nucleus3 Privacy Policy 

1. Purpose 


Nucleus3 Pty Ltd ("Nucleus3", "we", "our" or "us") is committed to protecting the privacy of individuals and handling personal information. 


This Privacy Policy explains how we collect, use, disclose, store and protect personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). 


This policy applies to personal information collected through our website, during the delivery of our products and services, through business interactions and other communications with Nucleus3. This Privacy Policy applies to Nucleus3 Pty Ltd, add any other N3 companies here. 


2. What Personal Information We Collect 


Depending on how you interact with us, we may collect personal information including: 


  • Name and contact details 
  • Organisation and job title 
  • Email address and telephone number 
  • Information relating to enquiries, projects or services 
  • Employment or professional information where relevant to recruitment or service delivery 
  • Information submitted through our website or contact forms 
  • Technical information such as IP address, browser type and device information 
  • Any other information you voluntarily provide to us. 


We may also collect information that does not directly identify you, such as aggregated website usage statistics. 


3. How We Collect Personal Information 


We collect personal information in a number of ways, including when you: 


  • contact us or submit an enquiry 
  • engage us to deliver products or services 
  • Subscribe and or consent to communications 
  • apply for employment opportunities 
  • attend meetings, events or workshops 
  • use our website 
  • interact with our personnel.


Where appropriate, we may also collect information from publicly available sources or third parties where authorised or permitted by law. 


4. Why We Collect Personal Information 


Nucleus3 may collect personal information to support our business operations, deliver our products and services, communicate with our customers and stakeholders, and fulfil our contractual and legal obligations. 


Depending on your relationship with us, this may include personal information: 


  • provided when you make an enquiry or engage with us; 
  • collected during the delivery of our products, services or projects; 
  • provided in connection with recruitment, employment or contractor engagements; 
  • relating to suppliers, contractors, business partners or other commercial relationships; or 
  • required to administer contracts or comply with legal, regulatory or contractual obligations.


If you choose not to provide requested personal information, we may be unable to provide some or all of our products or services or respond to your enquiry. 


5. Disclosure of Personal Information 


Nucleus3 may share your personal information where it is necessary to deliver our products and services, operate our business, support our customers, or meet our contractual and legal obligations. 


We may share personal information with: 


  • our employees and authorised contractors; 
  • trusted suppliers, technology providers and business partners who support the delivery of our products and services; 
  • professional advisers; 
  • government agencies, regulators or law enforcement authorities where required or authorised by law; and 
  • other organisations where you have provided your consent or where disclosure is otherwise permitted by law. 


Where Nucleus3 provides services on behalf of a customer, we handle personal information in accordance with our contractual obligations, our customer's instructions, and applicable privacy laws. 


6. Overseas Disclosure 


Some of our suppliers, technology providers or business partners may store or process personal information outside Australia as part of delivering our products and services or supporting our business operations. 


Depending on the products and services we provide, personal information may be stored or processed in Australia and overseas. 


Where this occurs, Nucleus3 takes reasonable steps to ensure appropriate safeguards are in place to protect your personal information. We will only disclose personal information overseas where it is necessary to provide our products or services, where you have authorised us to do so, or where permitted by applicable privacy laws. 


7. Security of Personal Information 


Nucleus3 takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. 


Nucleus3 applies appropriate security practices and safeguards that are proportionate to the nature of the information held, the services provided and the risks identified. These practices are supported by appropriate governance and operational processes to help maintain the security and integrity of personal information. 


8. Website, Cookies and Analytics 


Our website uses cookies and similar technologies to improve website functionality and understand how visitors use our website. 


Cookies may collect information such as browser type, IP address, pages visited and general usage information. 


You can configure your browser to refuse cookies; however, some website functionality may be affected. 


We may also use website analytics services to understand website usage and improve the user experience. 


9. Third-Party Websites and Embedded Content 


Our website may contain links to, or embedded content from, third-party websites or services. 


These third parties may collect information about you in accordance with their own privacy policies. Nucleus3 is not responsible for the privacy practices of third-party websites and encourages users to review their respective privacy policies. 


10. Direct Marketing 


Where permitted by law, we may send you information about our products, services or events. 


You may opt out of receiving marketing communications at any time by using the unsubscribe link provided or by contacting us directly. 


11. Access and Correction 


You may request access to the personal information we hold about you or request that we correct inaccurate or incomplete information. 


Requests should be directed to our Privacy Officer using the contact details below. 


12. Retention of Personal Information 


We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal or regulatory obligations, resolve disputes and meet business record keeping requirements. 


When personal information is no longer required, it is securely disposed or de-identified where appropriate. 


13. Privacy Complaints 


If you have any questions about this Privacy Policy or concerns regarding the handling of your personal information, please contact our Privacy Officer using the contact details below. 


Nucleus3 will review privacy related enquiries and provide an appropriate response based on the nature and complexity of the matter. We may request further information from you. 


If you are not satisfied with our response, you may lodge a complaint with the applicable regulator. 


14. Changes to this Privacy Policy 


Nucleus3 may review and update this Privacy Policy from time to time to reflect changes to our technology, business practices, services, legal obligations or other relevant requirements. Any updates will be published on our website. 


Contact Us 


Privacy Officer Nucleus3 Pty Ltd 


Email: privacy@nucleus3.com.au 


This privacy policy was last update July 2026 


Website: www.nucleus3.com.au